Privacy Policy | instantEDP

Effective Date: May 01, 2025 · Last updated: November 6, 2026

This Privacy Policy explains how instantEDP (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you use our service to obtain a translation of your driver’s license (the instantEDP). The instantEDP is a translation document. It is not an official International Driving Permit (IDP).

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following information when you place an order for an instantEDP:

Full name
Date of birth
Gender
Address
Email address
Phone number (if applicable)
Driver’s license information (including scans or images)
Passport-style photo
Payment details (processed via third-party payment processors)

2. How We Use Your Information

We use your personal information to:

Create and process your instantEDP translation
Communicate with you about your order
Send your completed instantEDP to your email
Respond to customer inquiries and support requests
Comply with legal and regulatory requirements

We do not sell your personal data. We may share your data with:

Third-party service providers (e.g., email platforms, printing or design services) only as needed to fulfill your order. These include:
- Fillout, which provides our online order form
- Airtable, where we store and process order records, including the details and images you upload
- Our payment processor, which handles card payments
Legal authorities if required by law or to protect our rights and users

All third parties are required to keep your data confidential and secure.

4. Data Storage and Security

We implement reasonable security measures to protect your information. Data is stored on secure servers and is accessible only by authorized personnel.

We retain your data only as long as necessary to fulfill the purpose for which it was collected, or as required by law.

5. Your Rights

You have the right to:

Access the personal data we hold about you
Correct any inaccuracies in your data
Request deletion of your data (subject to legal and operational limitations)
Withdraw consent (where applicable)

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking

We may use cookies or similar technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

instantEDP
Email: [email protected]